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Privacy Policy

Last Updated: March 15, 2025

Introduction and General Provisions

Welcome to netfux ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our adult dating and chat platform, website, and mobile application (collectively, the "Service").

We are committed to protecting your privacy and personal data. By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use the Service.

What Data We Collect

We collect several types of information to provide and improve our Service to you.

Personal Information You Provide

  • Account Data: Name, email address, date of birth, gender, sexual orientation, and profile information you choose to share.
  • Profile Content: Photos, bios, preferences, and any messages or content you send through the Service.
  • Communication Data: Records of your communications with us, including support requests and feedback.
  • Payment Information: If you purchase premium features, we collect billing details via secure third-party processors. We do not store full credit card numbers on our servers.

Automatically Collected Information

  • Device and Log Data: IP address, browser type and version, operating system, device identifiers, and mobile network information.
  • Usage Data: Pages visited, features used, time spent, clickstream data, and other diagnostic data.
  • Location Data: Approximate location derived from your IP address or, with your explicit consent, precise GPS location to enable local matching features.
  • Cookies and Tracking Technologies: See the dedicated Cookies section below.

How We Use Your Data

We use the collected data for the following purposes:

  • To Provide and Maintain the Service: Create and manage your account, facilitate matches and connections, and enable chat functionality.
  • To Personalize Your Experience: Suggest potential matches based on your preferences, location, and activity.
  • To Communicate With You: Send service-related announcements, updates, security alerts, and support messages. With your marketing consent, we may send promotional communications.
  • To Improve and Develop the Service: Analyze usage trends, conduct research, and develop new features to enhance user experience.
  • To Ensure Safety and Security: Monitor for fraudulent activity, enforce our Terms of Service, prevent abuse, and protect the rights and safety of our users.
  • To Process Transactions: Manage payments for premium subscriptions and features.
  • To Comply with Legal Obligations: Fulfill legal and regulatory requirements where applicable.

Sharing Data with Third Parties

We do not sell your personal data to third parties. We may share your information in the following limited circumstances:

  • Service Providers: With trusted vendors who perform services on our behalf (e.g., hosting, analytics, payment processing, customer support). These partners are contractually bound to protect your data and use it only for the purposes we specify.
  • Legal Requirements: If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of netfux, our users, or the public.
  • Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, where user information may be transferred as a business asset.
  • With Your Consent: We may share information for any other purpose disclosed to you at the time of collection with your explicit consent.

Data Protection

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption (SSL/TLS), access controls, secure data storage, and regular security assessments.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we commit to promptly notifying you and relevant authorities of any data breach as required by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, which may include:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
  • Right to Restrict Processing: Request limitation of how we use your data.
  • Right to Data Portability: Receive your data in a structured, commonly used format to transfer to another service.
  • Right to Object: Object to our processing of your data, particularly for direct marketing.
  • Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.

To exercise these rights, please contact us using the details in the "Contact Information" section. We may need to verify your identity before processing your request. You also have the right to lodge a complaint with a supervisory authority.

Cookies (Cookies)

We use cookies and similar tracking technologies to track activity on our Service and hold certain information.

What Are Cookies

Cookies are small data files placed on your device. They help us remember your preferences, understand how you use our Service, and improve your experience.

Types of Cookies We Use

  • Essential Cookies: Necessary for the Service to function (e.g., login session, security).
  • Performance/Analytics Cookies: Help us understand how visitors interact with the Service (e.g., Google Analytics).
  • Functionality Cookies: Remember your preferences (e.g., language, region).
  • Advertising Cookies: Used to deliver relevant ads and measure ad campaign effectiveness (you can opt-out).

Managing Cookies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers allow you to control cookies through their settings. However, disabling essential cookies may affect the functionality of the Service.

You can also manage your cookie preferences for our Service via the cookie notice that appears when you first visit our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also provide additional notice (such as adding a statement to our homepage or sending you a notification) for material changes.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Email: [email protected]

Mailing Address: Data Protection Officer, netfux Ltd., 123 Privacy Lane, Suite 500, Wilmington, DE 19801, USA

We will respond to your inquiry as soon as possible and within the timeframes required by applicable law.